With nearly 500,000 California homes worth a combined $268 billion under serious risk from wildfires, and the issue growing more acute with each passing year, insurance companies are ramping up prices or outright refusing to renew policies in fire-prone areas. Use these materials to keep your customers informed about how to protect their homes, keep their insurance coverage and find new coverage when necessary.
It’s important that all homeowners know their rights, especially when it comes to homeowner’s insurance. If your insurance company is not going to renew the policy on your home, they must notify you in writing at least 45 days before the expiration date. If you didn’t receive the proper notice, contact the California Department of Insurance (DOI) at 1-800-927-HELP or online at www.insurance.ca.gov. Check to see if your policy has a guaranteed renewal provision. You may also be entitled to a renewal under laws applicable to homes that are lost in a declared disaster.